Fix Your Keurig: Troubleshooting Problems & Solutions

My Keurig Brewer Won’t Turn On

Troubleshooting Solutions:

  • If your Keurig coffee maker won’t power on, make sure the power cord is plugged into the wall. If it is, try plugging the machine into a different power outlet to make sure that it’s not that outlet that’s faulty.
  • Try holding the power button on the brewer down for 10 seconds (or flip the power switch if your brewer doesn’t have a button), until the touchscreen turns on (if you have a display screen on your Keurig model).
  • Unplug the coffee maker and remove the water reservoir. Let your Keurig sit unplugged for an hour. Sometimes the issue can be fixed with the reservoir removed.
  • If you are still having issues, there may be an issue with the Keurig brewer itself. You may want to look into one of these replacements instead.

NOTE: If you have a Keurig K-Supreme (K910) or K-Supreme PLUS (K920) model, I’ve noticed some of the earlier versions have occasionally had issues with the physical thermal switch that powers the in-line heater. Unfortunately the only fix involves disassembling the machine (not for the faint of heart). If nothing works, you may want to consider the newer K-Supreme Plus SMART model, which doesn’t seem to be affected by this issue. For those who are overly frustrated and just want something that works, the tried and true reliability of the K-Select model always holds a special place in my heart.

My Keurig Brewer is Leaking Water

Troubleshooting Solutions:

  • The puncture needle that pokes a hole in the K-cup may be clogged. Use a paperclip to insert into the exit needle hole in order to remove any debris that may be preventing the water from pouring through the K-cup. I highly recommend using a couple of these clean pods to de-gunk your brewer, especially if you have one of the commercial models. I’ve found this particular brand to have better cleaning power than some of the other rinsing pods on the market. I also recommend using a good descaling solution as part of a whole health check-up of your coffee machine.
  • Make sure the K-cup pod you are using to brew does not have a loose foil lid, and make sure it is the appropriate size for your brewer model.
  • An O-Ring seal in your Keurig brewer may be broken or loose, causing water to leak out of the bottom of the brewer.
  • Your water reservoir may not be in place properly. Make sure it is seated correctly on your brewer.

My Keurig is Not Brewing the Right Size Amount

Troubleshooting Solutions:

  • Make sure the water reservoir tank is fully connected to the base of the Keurig. If it is not correctly seated or misaligned it will not intake enough water into the brewer.
  • Your water filter may be clogged or in need of replacement. Replace or clean your water filter and try again.
  • Your exit needle or entrance needle may be clogged with debris. Use a paperclip to insert into the needle hole and clear out anything blocking the needle. Again, I strongly recommend using one or two of these commercial-strength rinsing pods to dissolve all the stinky gunk that hides in the insides of your brewing chamber. This is especially true if you have a K150, K155, B150, B155, K2500, or any of the other commercial brewing models.

My Keurig is Noisy When Brewing

Troubleshooting Solutions:

  • If your brewer is still turning on when you press the power button, and your Keurig is still brewing the right amount of beverage, then it’s possible the noise is just a natural, albeit slightly annoying, part of the machine’s functions.
  • If your Keurig is turning on fine, but it’s making strange noises and not brewing the correct amount of liquid, it’s most assuredly the case that your machine’s brewing needle is clogged and needs to be unclogged and cleaned. Follow the steps in this article I wrote specifically on descaling and cleaning your Keurig brewer.
  • If your Keurig is making weird clicking or popping sounds and it is NOT turning on, then I hate to say it but it’s not looking good. This may indicate something irreparably wrong with the brewer’s internals. I recommend you follow the instructions provided in my article here, specifically the sections titled “My Keurig K150 / B150 brewer won’t turn on. What should I do?” and “My Keurig K150/B150 is not brewing. How do I fix this?” If these do not fix the issue, then I would suggest you contact the manufacturer, as your brewer might still be under warranty.

9 Comments

Questions or Comments?

  1. Len
    Reply

    Just wondering what a commercial descaling solution does versus using white vinegar.

    1. John
      Reply

      Hey Len, great question! I always recommend that people only spend what they are comfortable with. Vinegar will work fine if you are on a budget, however in my experience I’ve found certain commercial descaling solutions to be many grades above simple white vinegar. For one, with vinegar you are using mainly acetic acid as your active ingredient. In my experience I’ve found it less efficient in removing coffee oils and in particular, almost useless for dissolving the dark, sticky residue that builds up along the brew path and to a somewhat lesser extent, around the internal heating elements. I also hesitate to use vinegar for coffee makers that have mostly plastic and rubber internal parts. There are some descaling mixtures out there that are specifically formulated to target the harder-to-reach internals areas that I mentioned. I’ve found this PureWater Filters descaling solution to be pretty effective, even so on commercial brewing models. Finally, vinegar sometimes leaves an odor or residual taste behind which some people find off-putting.

      -John

  2. Nick
    Reply

    My Keurig just randomly worked and then powered down and now it won’t power back up

    1. John
      Reply

      Hey Nick, what model Keurig do you have? What were you doing shortly before it powered down?

  3. Gary
    Reply

    I have a new Keurig Supreme Plus C from Costco with the 5 needle system. Using the reusable filter, the system doesn’t come out in one stream but splashes around the filter into the cup. The videos show a single stream coming out of the filter.

    1. John
      Reply

      Hey Gary, great question! The K-Supreme coffee brewer uses a new, specially designed reusable filter to accommodate the 5 needle “Multi-Stream” method. You’ll need to buy the one with the grey colored top. Apparently the top was updated with a new design to allow for multiple hot water streams to pour through and saturate the coffee grounds.

  4. Robbin
    Reply

    My keurig is noisy when brewing

    1. John
      Reply

      Hey Robbin, I just updated the article above with some tips to possible solving your issue. Check out the section called “My Keurig is Noisy When Brewing”

  5. Don
    Reply

    On the question of “no power” it could be the red breaker button on the outlet. Worked for me. Duh!!

Comments or Questions?

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